All products will be sealed in original packaging, and will be as sold in the retail shop from Korea. Please understand that we are unable to accept refunds or returns on products. 

That being said, we will still consider refunds on a case-by-case basis.  Please note that we are unable to accept refunds or returns if it is a packaging issue (eg. the box is flattened, there is a scratch on the packaging, etc.). We will do our very best to package and hand carry your product with utmost care. (: